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OTHER TECHNICAL INFORMATION BELOW:

Some of our video streams play in WINDOWS MEDIA PLAYER, and some use REAL PLAYER, FLASH or QUICKTIME.    We are adding more and more streams to work with mobile devices, as well.    Best to use FIREFOX browser from getfirefox.com if possible.

UPGRADE YOUR BROWSER to the newest version

WE STRONGLY SUGGEST Mozilla Firefox. It's free, and it doesn't have some of the bugs of other browsers. We think it's the most secure, most convenient browser. GET IT HERE FOR FREE

This site was designed for and looks best on FIREFOX, SAFARI and IE, version 5 or higher. AOL users....you MUST set image compression to be TURNED OFF in order to see these pictures clearly. To do so, go to preferences, then WWW preferences, and turn off image compression.    Older WEB-TV users may experience some unusual circumstances within the membership area and should notify us of any problems.  MAC users, see down below.

ENLARGE YOUR SCREEN

Set your monitor resolution to 1024 x 768 OR HIGHER. Also, color depth should be set to MILLIONS of colors or minimum of 16 bit on a PC. Click here for instructions.

TIPS FOR VIEWING STREAMING MEDIA

To view video clips, users must have RealPlayer version 8 or higher available at Real.com for free

NOTE: IF YOU ARE USING THE WINDOWS VISTA operating system, please consult the real.com website for information about using REAL PLAYER

Click here to download the free Real Player Basic

Video clips are set to work on either a standard modem or fast broadband connection (you choose which you are on), but please note that ANY streaming video on a standard modem is likely to be somewhat choppy and blurred (it's a result of the technology, not of anything we're doing).

PROBLEMS VIEWING THE STREAMS?

Read this if you are having problems playing the streams or webcam shows, or you just want to make viewing them a lot easier

 

NEED MORE HELP?

CAN'T MAKE IT WORK? CONTACT webmaster AT hugemuscle.com

 

1) NEVER CLOSE THE REAL PLAYER WINDOW
WHILE VIEWING STREAMS and click PLAY BUTTON TWICE

Once you open the first stream, your Real Player window will pop up and you will probably be prompted for your password. Once you enter it, the stream should begin to play shortly thereafter. WHEN YOU ARE FINISHED WITH THAT STREAM, DO NOT CLOSE the Real Player window; instead, just go and choose another stream to begin playing (leaving Real Player open). This will make things a LOT easier, because you won't have to wait for Real Player to open for each clip, and you won't have to keep re-entering your password for each stream. PLUS, it makes the clips LOAD and begin playing a lot faster!

If you get any errors in Real Player, try clicking the PLAY button twice.

2) ALLOW 10-15 seconds FOR STREAMS TO START,
ESPECIALLY THE 1ST STREAM YOU PLAY

The streams may take a few seconds to load in and begin playing, and the image may appear frozen or black for the first 10 seconds or so, even though you hear audio. This is normal, and is just the stream buffering (loading in) for you to view. You can shorten the time for this by following the tips in #1 above.

3) PROBLEMS WITH STREAMS ON A MACINTOSH COMPUTER

When you open streams or download shows on a Mac, you sometimes will see them download in your download manager window, and they will go to your DOWNLOADS folder or somewhere else that you've designated for downloads. Often you can click on that download, which ends in .ram, to make them play, and if the download ends in .rm instead, and does not play, you can try changing it to .ram to make it play. This is for Macs only (as PC's should play the file properly).

4) WATCHING THE STREAMS ON A REGULAR TV SET

Nowadays, you may be able to get an adapter that sends the signal from your PC or Mac to a regular television set, if you want to watch the streams on a regular TV. Ask at your local computer store, and be sure to take the specs or model # of your computer so they know what the inputs and outputs are. Remember, the clarity and size of the streams won't change, just because it's on TV...it's just another way to view it that is separate from a computer monitor.

5) WHAT ABOUT THE SIZE or CLARITY ON CLIPS?

Streaming media is best viewed on a BROADBAND (cable or DSL) connection, and we have optimized the broadband clips to provide smooth operation and clear video. We also offer dialup (56k) clips on many titles, but these will always be a lot blurrier, because they need to run over standard phone line modems. For the best clarity, get broadband.

6) HOW IS DOWNLOADING SHOWS DIFFERENT FROM VIEWING STREAMS?

At this site, we have some streams that will begin playing when you click the link, and others which you need to download first before viewing. If it tells you to download a show or stream, RIGHT CLICK the link and SAVE TARGET AS (on a PC) or download it on a Mac. This can take 10 to 20 minutes on broadband, depending on the size, and is not recommended for 56k modems unless you're extremely patient.

7) POP UP BLOCKERS...

If the Real Player window won't open, consider configuring your pop-up blocker to allow Real Player to open

and finally

8) WHAT IF YOU GET AN ERROR MESSAGE
WHEN PLAYING A STREAM
or
THE STREAM JUST DOESN'T PLAY?

If you see an error message while attempting to play a stream, it is usually caused by something on your computer blocking the stream (for instance, a FIREWALL or security software like NORTON SECURITY).

TRY CLICKING THE PLAY BUTTON A SECOND TIME, this often resolves it. Sometimes, you need to consider temporarily disabling or configuring a firewall to accept the streams.

Another option is to configure Norton security sofware as follows:

"Delete/Remove the RealPlayer program from Norton programs list and then open RealPlayer, you should get a prompt from Norton whether you want to allow this program to access the internet, at that time select allow"

If you are trying to view streaming video from behind a corporate firewall or proxy server, you may need to contact your company's Information Technology (IT) department and have your administrator verify that your company firewall or proxy server has been configured to allow streaming Real video to pass through. Please visit Real.com's Knowledge Base at www.real.com and do keyword searches for "firewall" and "real player" for firewall and proxy server configuration instructions.

Listed here are other possible causes that may be preventing you from viewing streaming video, either on your corporate WAN or your personal computer:

If your computer has a Winsock Proxy Client application installed, this may be causing your problem. We've found through experience that there appears to be a conflict between RealOne Player and this very old and outdated proxy client software. Uninstalling this old proxy client software should allow streaming video to play correctly in RealOne Player. If this is your work computer, contact your company's IT department before attempting to change your computer! They may have specific policies or guidelines in place for your company's computers!

If you are running any personal firewall software on your computer (example: Zone Alarm, Norton Internet Security, etc.) make sure your personal firewall software has also been configured to allow Real Player to access the Internet.

 

NEED MORE HELP?

CAN'T MAKE IT WORK?

CONTACT webmaster AT hugemuscle.com

or 213-427-8469

with SPECIFICS of any error messages
and INFO on your computer setup.

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